Residential Carpet Fiber Hierarchy

Anso Nylon

Lifetime warranty covering:

  • Stain
  • Soil
  • Pet Urine Stains

20-Year warranty covering:

  • Texture Retention
  • Abrasive Wear Quality Assurance
  • SoftBac Platinum Warranty where applicable



Labor Inclusive

30 Day Customer Satisfaction (labor excluded).

Recyclable* /SCS Certified


Lifetime limited warranty protection covering:

  • Food & Beverage Stains
  • Pet Urine Stains
  • Soil Accumulation
  • Static Shock

Limited warranty protection covering:

  • Texture Retention
  • Abrasive Wear

(in addition to the above, STAINMASTER®PetProtect® carpets also carry a Lifetime limited warranty covering pet vomit and feces stains. It also carries a limited warranty against fading)

10 year Softbac Platinum Warranty where applicable.

For more information, including informative sections on how to maintain your Shaw carpet, stain removal procedures, and the warranty service process, you can visit the Stainmaster website, or refer to the Shaw Residential Carpet Fiber Hierarchy Warranty brochure.