Residential Carpet Fiber Hierarchy

Understand Warranties with Shaw's Residential Carpet Fiber Warranties at a Glance

Shaw is more than a name or label.  It's a promise of outstanding performance, unique styling and overall value. For more than 50 years, consumers just like you have trusted Shaw products to stand up to their busy lifestyles.  At Tuftex, we have two residential fiber brands. Each brand includes exclusive features and benefits. Warranties that apply to Shaw fibers are outlined below:

Anso Nylon

Anso Nylon:

  • Anso Nylon:
  • Lifetime: Stain, Soil, Pet Urine Stains.
  • 20-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum.
  • Non-Prorated
  • Transferable
  • Labor Inclusive
  • 30 Day Customer Satisfaction (labor excluded).
  • Recyclable* /SCS Certified

Warranties that apply to other Shaw carpets

For the Stainmaster carpets*, below is a list of applicable warranties:

  • Limited 10-Year Quality Assurance Warranty
  • Limited 10-Year Stain and Soil Warranty
  • Limited 10-Year SoftBac? Platinum Warranty where applicable

For more information, including informative sections on how to maintain your Shaw carpet, stain removal procedures, and the warranty service process, you can visit the Stainmaster website, or refer to the Shaw Residential Carpet Fiber Hierarchy Warranty brochure.